Community Crisis Services, Inc. provides compassionate crisis support through our hotline, safe shelter programs, and information and referral services.
About Us
For over 50 years, Community Crisis Services has been serving the community — growing from a single suicide hotline started in May 1970 to a full-service crisis agency. As the Lead Domestic Violence Agency in Prince George’s County, we provide safe shelter, hotline support, and vital resources to the people we serve.
CCSI is often the first point of contact for people experiencing crisis. Our fully trained counselors are here to help — whether it’s a veteran considering suicide, a young mother fleeing domestic violence, or a family in desperate need of shelter.
Read Our Full StoryWhat We Do
CCSI provides a 24/7/365 Social Safety Net — serving as the first point of contact for people experiencing crisis across Prince George’s County and beyond.
As the first point of contact for shelter placement in Prince George’s County, CCSI works with families and individuals through the Warm Nights Shelter Program — the only year-round overnight shelter in the greater Metro DC region serving families with children.
Learn More →Our 24-hour crisis hotline and Safe Passages Emergency Shelter provide support, counseling, and safe housing for survivors of intimate partner violence. Because you deserve a safe and violence-free life.
Learn More →CCSI averages 125 calls per day over three suicide prevention hotlines. We are one of only six regional backup centers for the National Suicide Prevention Lifeline. Call or text 988 anytime.
Learn More →Using a database of over 6,000 agencies and programs across Maryland, our 2-1-1 service connects people seeking support with mental health resources, housing, food, utility assistance, and more.
Learn More →CCSI offers community training including safeTALK, ASIST, and Suicide to Hope workshops. We conduct outreach services throughout Prince George’s County to raise awareness and build stronger communities.
Learn More →Latest Updates
Gwennetta Benton, Safe Passages Shelter Manager, was honored with the prestigious Outstanding Achievement Award at the Maryland Network Against Domestic Violence (MNADV) Annual Awards Ceremony on October 23, 2025. We are incredibly proud of Gwen’s dedication to supporting survivors and her outstanding contribution to our mission. Congratulations Gwen!!! 🎉
Gabrielle Parson was previously awarded the prestigious David M. Sargent Lethality Assessment Program (LAP) Law Enforcement Award by the Maryland Network Against Domestic Violence. We are so proud of her outstanding dedication and service.
CCSI is seeking qualified vendors to provide comprehensive ongoing maintenance services for our 43-person emergency shelter facility. Vendors may bid on one or multiple service areas.
👇 Click the file below to apply
📄 RFP — Shelter Maintenance Services Click to download PDF DownloadThe Smash Off-Broadway Hit! Book, Music & Lyrics by Dennis Giacino. Co-Creator & Off-Broadway Director Fiely Matias. Inclusive and diverse casting encouraged!
Open roles: Belle, Princess Badroulbadour, Rapunzel and The Royal Court — powerful women (and 2 male-identifying singers/dancers) reclaiming their stories with sharp comedy and big voices.
Make a Difference
Your generous support helps a family or individual in crisis find the support they need. By donating to CCSI, you’re changing lives — one call at a time.
Maryland Charity Campaign — MCC #6106
We Are Here
Our counselors are available 24 hours a day, 7 days a week, 365 days a year. Reach out — we’re ready to help.